Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Rose Park Roasters, LLC, Copyright © 2012, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
Rose Park Roasters does not typically accept money orders, cashier’s checks, personal checks, or company checks EXCEPT IN RARE CASES, and then in U.S. Dollars only. Contact us if you need to arrange for one of these payment options. Again, in rare cases we may be able to oblige you, but only for Bicycle Delivery customers in Long Beach, CA. Payment will be required upon delivery. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We will charge a $25 fee on all returned checks, if you have not fled the country.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Rose Park Roasters, LLC, reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Rose Park Roasters, LLC, signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We are constantly rotating through a changing selection of coffees. We will keep you informed of any coffees or products that you have ordered that are out-of-stock and unavailable for shipping. You may cancel your order at any time. If we do not have the coffee you want in stock we will do our best to suggest something else with a similar flavor profile.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to RoseParkRoasters.com. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
If you do not love any coffee purchased from Rose Park Roasters, please let us know within 30 days of purchase and we will be happy to give you a full refund. Any non-coffee products may be returned for a refund due to manufacturing defect within 30 days of purchase. Please contact us with any questions.
Shipping Time -- Most coffee orders received before 11:59PM on Mondays, will be roasted the following day (Tuesday), and shipped on Wednesday, provided the particular product is in stock. All Bicycle Deliveries are currently done on Wednesdays between 8am and 8pm. We attempt to deliver all local Long Beach, CA orders by bicycle, short any catastrophic deterrents. However we reserve the right to ship orders by whatever means necessary for any reason. Shipping to Long Beach locations is free. Shipping everywhere else is a $3 flat fee per order, unless otherwise indicated on your invoice.
We cannot guarantee when an order will arrive, even though we will make our utmost effort to deliver according to the above guidelines. Consider any shipping or transit time offered to you by Rose Park Roasters or other parties only as an estimate.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Rose Park Roasters, LLC, shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.